Platinum Appraisal Services is a leader when it comes to technology
We're just going to come right out and admit something: We thrive on the latest nerdy gadgets. We use the latest technology around to bring you high quality, accurate appraisals.
If you asked enough appraisers, most would agree that appraising is more complicated than it used to be. We offer the highest quality appraisals, and cutting corners has never been an option for us. So, we've found that the best place to save time is by adjusting our workflow. We strive to be the very best, and we've found that keeping up with new technology allows us to bring you more credible reports, quicker turnaround times and the very best in customer service.
Just look at how Platinum Appraisal Services makes ordering easier
In the past, a lot of our orders came in via fax and were confirmed with phone calls once we got back into the office. Often, in this scenario, it might of taken hours to hear back to see if the order could be taken. Things are quite a bit different now and when an order is placed on the site, we get an e-mail on our phones. We often log into this site from the field and send back an e-mail confirmation – including the time and date for the inspection if we've been able to talk to the occupant.
Platinum Appraisal Services understands that real estate is all about timeliness. We use our resources to reduce waiting between communications since the speed at which we get things done directly effects your bottom-line. This website definitely reduces cycle time for us and our clients by enhancing our communications.
Platinum Appraisal Services believes in working smarter
Gathering the data for an appraisal is an in-depth process. We spend quite a bit of time collecting both specific information about the subject property and general data about the local market and developing trends. Platinum Appraisal Services takes advantage of technology to close the gap once again.
Instead of using paper forms and pencils and then re-keying all the information back at the office, don't be surprised to see us with a tablet PC or collecting data using a program written for our phones that even lets us sketch a floorplan right on site. And instead of using an old tape measure, more and more appraisers are utilizing laser measuring devices that are quicker, more accurate, and can get into places that normal tape measures have always had problems with.
Using this technology allows us to ensure that your report is reliable and complete, requiring fewer call-backs and revisions. Our goal is to save you time and money.
Modern appraisal report delivery ensures our clients have a number of ways to get their report
At a very minimum, you can expect us to deliver your final report electronically as a PDF. Generally our clients are most familiar with receiving PDFs attached to their e-mail. It's a lot faster than the old days before e-mail. But, we've even been able to improve on e-mail with report delivery with this website.
Everyone knows how frustrating it is to lose a file. Or have you ever had problems sending or receiving an e-mail because it was too big? We've come up with a solution for those problems, too. Whenever we send an appraisal, the client is e-mailed a download link to retrieve the PDF. So, at that point, it doesn't matter if all the extra photos and maps in the report result in a large file that would normally be blocked by e-mail. And the download link is good for 90 days. So if you lose the file, you can log back in here and retrieve it again without even calling us or waiting for us to get to a computer so we can send it again.
Digital Workfile Technology
It would probably be easier if appraisers could never have to think about an assignment again after writing and giving it to the client. However, appraisals are employed to show the condition of a property on the inspection date. Therefore, appraisers need to keep their reports for 5 years in case any disputes or other matters arise regarding the property.
Here again, Platinum Appraisal Services leverages our experience with technology to improve service. By storing every aspect of the appraisal - notes, sketches, supporting documentation and calculations - along with the appraisal electronically, we skip the outdated hard copies and only need our computer to recall exactly what that assignment was about.
We just wanted to give you a little bit of insight into how we use our technology daily. Utilizing the right tools, along with the appraisal know-how that you've grown to expect allows the appraiser to save time without cutting corners and deliver a better product to you, our client.
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